AI · IT · Salesforce consulting (Australia)
Quantum Associates partners with ambitious Australian businesses to design, build and operate AI, IT and Salesforce systems that move the numbers — strategy you can build, build you can run.
Australia-based · Working with clients nationally and globally · Senior practitioners on every engagement
Practices
From "we should do something with AI" to a prioritised, costed roadmap your team can actually deliver — with the people who would run it sitting in the workshop.
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RAG, agents, evaluations and observability designed for the realities of running LLMs in production — cost, latency, accuracy and drift, all measured.
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MCP, multi-agent systems, and the evaluation patterns that tell you whether an agent is actually doing better than a deterministic workflow.
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Practical AI governance for Australian businesses — policy, risk registers, board reporting, and the audit trail that satisfies both your CISO and your CEO.
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The Outcomes Method
We publish how we work. Every engagement runs through four named phases — Discover, Design, Deliver, Operate — with explicit pass criteria at each gate. "Stop" is a real outcome at every gate, not a last-resort uncomfortable conversation. The published methodology is the contract for what you should expect from us at every step.
Productised offers
Most AI consulting starts with a discovery proposal that takes three weeks to write. Ours starts with a price band, a duration, and named deliverables.
2 weeks · $15K–$25K AUD
Two weeks. Two workshops. A use-case backlog scored by effort, value and risk; a data + access map; and a written go/no-go recommendation with the criteria authored before the gate meeting.
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3 weeks · $40K–$80K AUD
Three weeks from kickoff to a working GenAI system in real users' hands. Evaluations harness, observability, runbooks — built so the operator can run it after we leave.
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4 weeks · $25K–$45K AUD
Aligned to the Voluntary AI Safety Standard, with the APRA / OAIC / industry-specific obligations folded in. Risk register, policy doc, board-ready briefing. Implementable, not just documented.
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The strategy wasn't wrong. The team wasn't lazy. The budget wasn't insufficient. What happened was that no one stayed accountable for the build.
Case studies
Anonymised at launch; named client studies added as clients sign off on attribution. The pilots, the methodology, the outcomes are real — every number is verified before we publish it.
Financial Services
A generative AI Pilot for a claims operations team. Operator-in-the-loop triage co-pilot deployed to production at the end of the 3-week sprint.
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Government
A 4-week AI Governance Review for an APS agency, followed by a small RAG pilot for the agency's policy team. Voluntary AI Safety Standard aligned.
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Financial Services
A 2-week AI Readiness Sprint for a mid-tier bank operations team that was being pulled in five different AI directions at once. Output: a written go/no-go on each.
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Have a problem worth solving?
Just a working conversation about what you’re trying to solve. We’ll tell you honestly whether we’re the right team for your next move — and which path inside Quantum fits if we are.