Practice
Sales Cloud, Service Cloud, integrations and AI on top — configured around your real sales motion, not the way the demo videos do it.
Salesforce is powerful, expensive and easy to misuse. Our Salesforce practice implements and customises Salesforce around how your business actually operates — not the way the demo videos do it. We integrate it cleanly with the rest of your stack and increasingly layer AI on top in ways that genuinely help reps and service teams. Sales Cloud, Service Cloud, Experience Cloud, plus the data and AI pieces.
What we deliver
Sales Cloud, Service Cloud, Experience Cloud — configured around your real sales motion, service flows and reporting needs. Apex, LWC, Flow.
Connect Salesforce to the rest of your stack — billing, marketing, support, data warehouse. MuleSoft for enterprise; lighter integration patterns for mid-market.
Migrate from legacy CRMs without dragging the mess with you. Ongoing data hygiene baked into the design rather than retrofitted after launch.
Practical AI use cases on top of Salesforce — Einstein, Agentforce, custom LLM workflows — designed around outcomes that actually help reps, not features for their own sake.
When to engage us
Stack
Engagement-specific stack choices are always driven by your constraints. The below is what we have current production experience with.
FAQ
Service Cloud yes, including the AI-on-Service-Cloud work that's growing in 2026. Field Service we partner out for the field-service-specific implementation; we lead the design and integration.
Yes — "remediation" engagements are a recurring pattern. Our approach is to assess what's actually working before recommending changes. Most over-customised orgs need less Salesforce, not more; we'll tell you honestly which categories of cleanup will pay back.
Agentforce makes sense when the use case is well-contained within Salesforce, the data is already there, and Salesforce's built-in governance is acceptable. Custom LLM workflows make sense when the use case crosses systems, needs deeper customisation, or requires a foundation model Agentforce doesn't support. The right answer depends on your specifics — we'll work through the decision with you, not push a default.
Next step
Discovery calls are 30 minutes, no deck, no pitch. We’ll tell you honestly whether we’re the right team for your specific situation.